インペリアル ホリディ オテル ＆ スパ（Imperial Holiday Hôtel & spa）

Me and my friends felt very special at this hotel. Every member of the staff is been lovely , very friendly and helpful. We have done so many things in...

Me and my friends felt very special at this hotel. Every member of the staff is been lovely , very friendly and helpful. We have done so many things in 4 days with their help and recommendations. I recommend this hotel for the nice staff they have , lady on reception can’t remember the name was great and the guy on reception again can’t spell the name is been helping us even with the boarding pass. Thank you so much we will return for a long stay and for exploring even more. Maria, Flori and Georgiana

My daughter and myself came Marrakesh for the first time the hotel was lovely, there was clean beds, linen and towels everyday. The breakfast was amazing...

My daughter and myself came Marrakesh for the first time the hotel was lovely, there was clean beds, linen and towels everyday. The breakfast was amazing there was a lot of choice and nothing was too much trouble and of course the manager Amine was always at hand making sure we had what we needed and the lovely Nadia on the desk was very helpful and made us feel very welcome also the doorman Mohammed also made us feel very welcome, true Arabic hospitality we will definitely visit again and too all the staff who’s name we didn’t know thank you very much

I stayed at this hotel for a week in August and I must say I am not sure about the bad reviews. Customer service was good. Staff are friendly and very...

I stayed at this hotel for a week in August and I must say I am not sure about the bad reviews. Customer service was good. Staff are friendly and very helpful. The rooms are big and it was cleaned everyday. I like the kitchen staff they made us feel welcome. The hotel is situated in a very ideal place close to most places. Don't let the bad reviews deter you because they nearly did for me but I was pleasantly surprised. As for the excursions I suggest you take and look around before you book with the hotel.

My fiancé and I stayed here from the 1st to the 8th September and it was the most relaxing holiday I’ve ever had. The hotel could do with a bit of an update...

My fiancé and I stayed here from the 1st to the 8th September and it was the most relaxing holiday I’ve ever had. The hotel could do with a bit of an update and a get repairs need to be carried out but overall for the price we paid we didn’t feel the need to complain about anything. When we arrived at 2.30am we were shown to our room which was what we expected apart from the tiny balcony which u could just about get 1 chair on. We asked if we could get a bigger balcony which was no problem whatsoever to them and we were happy with our next room. The bar was still open at the hotel so we had a Casablanca lager which cost around £3.80 (not bad. ) next morning we were not expecting a nice breakfast but were impressed with what we got there is a pancake station , egg station which I had 2 fried eggs every morning lol my partner chose his ingredients from the table and had an omelette made. There was cornflakes yogurts loads of different pastries fresh bread jams honey figs prunes. There was also the traditional soup and small sausages in a sauce. U couldn’t go hungry. The pool area is like a little oasis with high rock walls and plants which looked very impressive when lit up at night. We found it very calming and relaxing. There is a little shop next door that sells alcohol if u want to stock your fridge lol. The staff are professional and very helpful. I have to mention our lovely maid who was very chatty and nice I’ve never had so many kisses and cuddles lol. We will definitely be returning next year. Thank you all for a fantastic holiday.

staff very helpful Organized for us a guided tour of marrakech in less than 24h. excellent breakfast and diner. really recommand rooms are very nice. rooftop...

staff very helpful Organized for us a guided tour of marrakech in less than 24h. excellent breakfast and diner. really recommand rooms are very nice. rooftop as well. quiet. very well located, great choice

Had a wonderful welcome from Nadia, she was very helpful and informative and always on hand to help with any queries we had. All the staff were welcoming...

Had a wonderful welcome from Nadia, she was very helpful and informative and always on hand to help with any queries we had. All the staff were welcoming and friendly. The hotel was spotless, rooms and beds cleaned daily and the location is excellent. Breakfast was really good with fresh produce and flatbread made fresh while you wait. Ok, so yes, this hotel has suffered during the pandemic, but they are in the process of renovation. I was sorry to leave and won’t hesitate to visit again.

The Hotel was very clean and comfortable. The staff were very helpful and always willing to assist with a smile, special thanks to the manager M. Ahmed....

The Hotel was very clean and comfortable. The staff were very helpful and always willing to assist with a smile, special thanks to the manager M. Ahmed. They were great with the kids and made conversation with the children too. The night life was amazing with music and dancing during dinner. Definitely would recommend.